Privacy Policy

Last Updated: January 15, 2025

This Privacy Policy explains how BatteryFirst ("we," "us," "our") collects, uses, discloses, and safeguards the personal information you provide to us when you visit or use our website, batteryfirst.co.uk (“Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information such as your name, email address, phone number, or other details when you voluntarily submit it to us (e.g., when creating an account or contacting us).

1.2 Usage Data
We automatically collect certain information when you access or use our Service, including your IP address, browser type, operating system, referring URLs, the pages you view, and the dates/times of your visits.

1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your activities over time and across different websites or online services. This helps us improve your experience, remember your preferences, and understand how you interact with our Service.

2. How We Use Your Information

2.1 Service Delivery
We use the information we collect to operate, maintain, and provide features of our Service, such as facilitating transactions, responding to inquiries, and processing your requests.

2.2 Communications
We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information related to our Service. You can opt out of these communications at any time.

2.3 Analytics and Improvements
We analyze how our users interact with our Service to improve its functionality, develop new features, and personalize user experiences.

2.4 Legal Compliance
We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3.1 Third-Party Service Providers
We may share your information with trusted third-party vendors who assist us in operating our Service, conducting our business, or servicing you (such as payment processors or hosting providers), so long as these parties agree to keep your information confidential.

3.2 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Protection of Rights
We may disclose information when we believe in good faith that it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Your Choices and Rights

4.1 Access and Update
You may access, correct, or delete your personal information by logging into your account or contacting us directly. We will make reasonable efforts to update or remove your data as requested.

4.2 Opt-Out
If you wish to opt out of receiving marketing emails, you may do so by following the unsubscribe link in our emails or contacting us.

4.3 Cookies
Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some parts of our Service may not function properly if you disable cookies.

5. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security measures are perfect or impenetrable; therefore, we cannot guarantee absolute security.

6. Children’s Privacy

Our Service is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personally identifiable information from anyone under this age. If you believe a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction where the data protection laws may differ than those from your jurisdiction. By using the Service, you consent to any such transfer.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised policy. Your continued use of the Service following the posting of any changes indicates your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@batteryfirst.co.uk

By using the Service, you acknowledge that you have read and agree to this Privacy Policy.